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2023 GS Paper IV

UPSC CSE (Main) 2023 · GS Paper IV · Question 12

(a) Based on the above case study, discuss the ethical issues involved in the use of social media. (b)…

UPSC Civil Services (Main) Examination 2023, General Studies Paper IV (GS 4), Question 12 of Section B — 20 marks, 250 words.

Syllabus line: Case studies — “Case Studies on above issues.”

GS Paper IV 2023 · Q12 (Section B)

20 marks · 250 words Case studies X-Ray · Core #3

You hold a responsible position in a ministry in the government. One day in the morning you received a call from the school of your 11-year-old son that you are required to come and meet the Principal. You proceed to the school and find your son in the Principal’s office. The Principal informs you that your son had been found wandering aimlessly in the grounds during the time classes were in progress. The class teacher further informs you that your son has lately become a loner and did not respond to questions in the class, he had also been unable to perform well in the football trials held recently. You bring your son back from the school and in the evening, you along with your wife try to find out the reasons for your son’s changed behaviour. After repeated cajoling, your son shares that some children had been making fun of him in the class as well as in the WhatsApp group of the students by calling him stunted, duh and a frog. He tells you the names of a few children who are the main culprits but pleads with you to let the matter rest.

After a few days, during a sporting event, where you and your wife have gone to watch your son play, one of your colleague’s son shows you a video in which students have caricatured your son. Further, he also points out to the perpetrators who were sitting in the stands. You purposefully walk past them with your son and go home. Next day, you find on social media, a video denigrating you, your son and even your wife, stating that you engaged in physical bullying of children on the sports field. The video became viral on social media. Your friends and colleagues began calling you to find out the details. One of your juniors advised you to make a counter video giving the background and explaining that nothing had happened on the field. You, in turn posted a video which you have captured during the sporting event, identifying the likely perpetrators who were responsible for your son’s predicament. You have also narrated what has actually happened in the field and made attempts to bring out the adverse effects of the misuse of social media.

(a) Based on the above case study, discuss the ethical issues involved in the use of social media. (b) Discuss the pros and cons of using social media by you to put across the facts to counter the fake propaganda against your family.

Approach · directive: “discuss”

What it asks · (a) Bring out the ethical issues in how social media was misused and used in this case; (b) weigh a public counter-video against other ways of responding.

It asks 2 things — answer each

  1. (a) Discuss the ethical issues in the use of social media shown by the case
  2. (b) Discuss the pros and cons of my using social media to counter the fake propaganda against my family

Open with · The value conflict: defending my family's reputation versus protecting every child involved, including those who wronged my son, since social media's speed both corrects and wounds; then the stakeholders.

Cover

  • Stakeholders: my son, the children who bullied him and their parents, my wife and I, the school, my department and the platforms.
  • (a) Issues: expression v. harm (Mill), truth v. virality, exposing minors (Juvenile Justice Act, 2015), restraint of office (CCS Rule 19), platform duty (IT Rules).
  • (b) Pros and cons table: counter-video naming children, brief statement naming none, or formal complaint only; the net view weighs speed against harm.
  • Better course: preserve evidence, take down my video, report to the platform and the National Cyber Crime Reporting Portal; a statement naming no child; counselling.
  • Long-term fix: anti-cyberbullying policies and digital-citizenship lessons in schools.

Close with · Aristotle's test for anger, to the right person, to the right extent, at the right time, fits here: answer a falsehood in a measured, lawful way that protects every child.

Add value (verified)

  • Section 74 of the Juvenile Justice (Care and Protection of Children) Act, 2015 bars any media report from disclosing particulars that could identify a child in conflict with law, a child in need of care and protection, or a child victim or witness.Ministry of Information and Broadcasting advisory of 10 October 2018 on section 74 of the Juvenile Justice Act, 2015 and the POCSO Act ↗“shall disclose the name, address or school or any other particular, which may lead to the identification of a child in conflict with law or a child in need of care and protection or a child victim or witness of a crime”
  • Rule 19(2) of the CCS (Conduct) Rules, 1964: a government servant may vindicate his private character or private acts, but must submit a report on such action to the prescribed authority.Central Civil Services (Conduct) Rules, 1964 (updated to 31.12.2014) — Department of Personnel and Training ↗“(2) Nothing in this rule shall be deemed to prohibit a Government servant from vindicating his private character or any act done by him in his private capacity and where any action for vindicating his private character or any act done by him in private capacity is taken, the Government servant shall submit a report to the prescribed authority regarding such action.”
  • IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021: intermediaries must appoint a Grievance Officer who acknowledges a complaint within 24 hours and resolves it within 15 days.Government notifies Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 — PIB, Ministry of Electronics & IT, 25 February 2021 ↗“Intermediaries shall appoint a Grievance Officer to deal with such complaints andshare the name and contact details of such officer. Grievance Officer shall acknowledge the complaint within twenty four hours and resolve it within fifteen days from its receipt.”
  • The National Cyber Crime Reporting Portal (cybercrime.gov.in), part of I4C, lets the public report all types of cyber-crime, with special focus on crimes against women and children.Cyber Crimes — PIB, Ministry of Home Affairs (Parliament reply) ↗“The ‘National Cyber Crime Reporting Portal’ ( https://cybercrime.gov.in ) has been launched, as a part of the I4C, to enable public to report incidents pertaining to all types of cyber-crimes, with special focus on cyber-crimes against women and children.”
  • Aristotle, Nicomachean Ethics, Book II: anyone can get angry, but to do so to the right person, to the right extent, at the right time, with the right motive and in the right way is not easy.Aristotle, Nicomachean Ethics, Book II (tr. W.D. Ross) — The Internet Classics Archive, MIT ↗“any one can get angry- that is easy- or give or spend money; but to do this to the right person, to the right extent, at the right time, with the right motive, and in the right way, that is not for every one, nor is it easy”

Question: UPSC's CS (Main) 2023, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 1 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 378words · Minimalist IAS

Defending my family's reputation versus protecting every child involved, including those who wronged my son: the speed that lets social media correct a lie also lets it wound.

Stakeholders: my son (dignity, recovery); the children who bullied him and their parents (privacy, correction); my wife and I (reputation); the school (safety); my department (neutrality); the platforms (duty to act).

(a) Ethical issues in the use of social media

  • Expression v. harm: Mill justified curbing liberty only "to prevent harm to others"; body-shaming an 11-year-old on a class WhatsApp group and a viral, fake smear inflict exactly such harm.
  • Truth v. virality: many shared the video unverified; the mob replaced due process.
  • Exposure of minors: my counter-video identified likely perpetrators who are children, against the spirit of the Juvenile Justice Act, 2015, which bars the media from identifying a child in conflict with law, and against my son's plea.
  • Restraint of office: the CCS (Conduct) Rules, for instance, let a central civil servant vindicate his private character but require a report to the prescribed authority (Rule 19).
  • Platform duty: the IT Rules, 2021 require a Grievance Officer to acknowledge complaints within 24 hours and resolve them within 15 days (since then, 7 days from February 2026).

(b) Pros and cons of my using social media to counter the propaganda

ResponseProsCons
Counter-video naming childrenFast; same audience; genuine footageExposes minors; looks like retaliation
Brief statement, no child namedCorrects the record; protects childrenSpreads more slowly
Formal complaint onlyLawful; documentedFalsehood spreads meanwhile
  • Net view: speed and reach are real gains, but my video amplified the fake, exposed my son against his wish, and looks like a powerful officer targeting children.

Better course

  • At once: preserve the evidence, take down my own video, and report the fake to the platform and the National Cyber Crime Reporting Portal, which focuses on crimes against women and children.
  • Then: a brief statement naming no child; meetings with the school and parents; counselling for my son; a report to my department.
  • Long-term fix: anti-cyberbullying policies and digital-citizenship lessons in schools.

Aristotle's test for anger, "to the right person, to the right extent, at the right time", fits here: answer a falsehood in a measured, lawful way that protects every child.

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 1 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

Cite this question: UPSC CSE Mains GS-4 2023, Q12 (Section B) — minimalistias.com/pyqs/mains/2023/gs4/q12 Discuss on WhatsApp

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