Contact
Write to your mentor
Tell us what it is about and we will point you right. A real person reads every message.
How to reach us
- Email: minimalistias@gmail.com — reply within 24 hours
Email is the only channel for now. A phone number will be added here when it is ready.
Before you join
Not sure which plan, or whether this is right for you? Ask first. No pitch, no pressure.
Write to us about
- Which plan fits your attempt, your hours and your budget
- What happens on the free 30-minute strategy call, or how to book it
- How the first week works, and what your mentor will ask of you
- Questions about the founding-cohort price or EMI
Book the free strategy call →See the plans →Exactly what you're paying for →
Students
Already with us? Write from the email you signed up with, so we find your profile at once.
Write to us about
- A doubt between sessions, or a change to your weekly targets
- Rescheduling a session (at least 6 hours before it)
- A question about an evaluated answer, or one that has not come back
- Anything in your dashboard that looks wrong
Parents
You are welcome to ask. We would rather you understood the plan than took it on trust.
Write to us about
- How progress is reported: the dashboard, weekly targets, session notes and review emails
- What each plan costs, what it includes, and what the refund terms are
- How your child's work and details are kept private
- What happens if the exam does not go well this attempt
Printable one-pager for parents →Exactly what you're paying for →
Payments & refunds
Write from the email you paid with. We confirm within 24 hours.
Write to us about
- A receipt you did not get, or a payment that went through but shows no plan
- EMI, UPI or card trouble at checkout (payments run on Razorpay)
- A refund: Momentum, Ascent and Summit within 7 days, no reason needed
- Moving the ₹999 from First Ascent towards another plan
How fast, plan by plan
| Plan | How to reach your mentor | Reply time | Evaluation turnaround | Session rhythm |
|---|---|---|---|---|
| Basecamp Free | How to reach your mentor
| Reply timeWithin 24 hours | Evaluation turnaround5 answers on us, evaluated within 72 hours | Session rhythmOne free 30-minute strategy call |
| First Ascent One session | How to reach your mentor
| Reply timeWithin 24 hours | Evaluation turnaround3 answers after the session, within 48 hours | Session rhythmOne 60-minute one-to-one |
| Momentum Monthly | How to reach your mentor
| Reply timeWithin 24 hours | Evaluation turnaroundEvery answer, within 48 hours | Session rhythmWeekly one-to-one, no time limit |
| Ascent 3 months | How to reach your mentor
| Reply timeWithin 24 hours | Evaluation turnaroundEvery answer, within 48 hours | Session rhythmWeekly one-to-one in a fixed slot; reviews at weeks 4, 8 and 12 |
| Summit Full cycle | How to reach your mentor
| Reply timeWithin 24 hours | Evaluation turnaroundEvery answer, within 48 hours; test-series analysis | Session rhythmWeekly one-to-one with priority slots; after the validity period, help on request as your mentor is available |
Email is the only live channel today. Replies to email come within 24 hours.