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GS Paper IV

Mains · GS Paper IV · 7 questions

Emotional intelligence

Every question UPSC has set on this line of the GS Paper IV syllabus, newest first — with an approach for each.

Questions per year: 2016: 1, 2017: 1, 2018: 0, 2019: 0, 2020: 0, 2021: 0, 2022: 0, 2023: 1, 2024: 0, 2025: 0, 2026: 0 Asked in 3 of 11 years

UPSC syllabus (verbatim): “Emotional intelligence-concepts, and their utilities and application in administration and governance.” Sub-topics in the detailed syllabus →

2023

GS Paper IV 2023 · Q4 (Section A)

2 parts · 10 marks and 150 words each X-Ray · Core #3

Q4(a) 10 marks · 150 words · answered on its own

“What really matters for success, character, happiness and lifelong achievements is a definite set of emotional skills — your EQ — not just purely cognitive abilities that are measured by conventional IQ tests.” Do you agree with this view? Give reasons in support of your answer.

Approach · directive: “do you agree; give reasons”

What it asks · Take a reasoned position on whether emotional skills (EQ), more than cognitive ability alone (IQ), drive success, character, happiness and lifelong achievement.

It asks 3 things — answer each

  1. State whether you agree that EQ, not just IQ, decides success, character, happiness and lifelong achievement
  2. Give reasons in support, with examples
  3. Qualify the view where IQ still matters

Open with · Emotional intelligence defined as the ability to perceive, understand and manage emotions in oneself and others, with Goleman's components; the position: largely agree, as IQ opens doors but EQ decides how far one goes.

Cover

  • Success and leadership: Satish Dhawan took responsibility for the failed SLV-3 launch and put Kalam in front when it succeeded in 1980.
  • Happiness and long life: the Harvard Study of Adult Development finds close relationships better predictors than social class, IQ or genes.
  • Character and administration: self-control and empathy under pressure; iGOT Karmayogi's courses in behavioural competencies.
  • Qualification: IQ still matters in analytical and technical work; the view holds as 'not just IQ'.

Close with · Aristotle: anyone can get angry, but to do so to the right person, to the right extent, at the right time is not easy; that mastery, more than raw intellect, shapes a good life.

Add value (verified)

  • Britannica: in Emotional Intelligence (1995), a work that popularised the notion, Daniel Goleman described emotional intelligence as five components: self-awareness, self-control, self-motivation, empathy and social skills.Emotional intelligence — Encyclopaedia Britannica ↗“In Emotional Intelligence (1995), a work that served to popularize the notion in the 1990s, the American psychologist Daniel Goleman described emotional intelligence as comprising five broadly understood components: self-awareness, self-control, self-motivation, empathy, and social skills.”
  • Kalam's account (address to students and youth, President of India website): after the first SLV-3 launch failed, Prof. Satish Dhawan announced at the press conference that he took responsibility, though Kalam was project director; after the successful launch of 18 July 1980 he put Kalam in front to share the success with the press.Address to One Lakh Students and Youth at International Stadium — Dr A.P.J. Abdul Kalam speeches, President of India website ↗“And there he announced that he takes responsibility for not achieving the mission, even though I was the project director and the mission director. When we launched SLV-3 on 18th July 1980, successfully injecting the Rohini Satellite in to the orbit, again there was a press conference and Prof. Dhawan put me in the front to share the success story with the press.”
  • The Harvard Gazette (11 April 2017), on the Harvard Study of Adult Development: close relationships, more than money or fame, keep people happy throughout their lives, and are better predictors of long and happy lives than social class, IQ, or even genes.Good genes are nice, but joy is better — The Harvard Gazette, 11 April 2017 ↗“Close relationships, more than money or fame, are what keep people happy throughout their lives, the study revealed. Those ties protect people from life’s discontents, help to delay mental and physical decline, and are better predictors of long and happy lives than social class, IQ, or even genes.”
  • The iGOT Karmayogi platform had over 1.48 crore users and over 4,200 courses across domain, functional and behavioural competencies (February 2026).iGOT Karmayogi platform — PIB, Ministry of Personnel (Parliament reply, 5 February 2026) ↗“As on date, more than 1.48 crore users have been onboarded, and the platform hosts over 4200 courses across domain, functional and behavioural competencies”
  • Aristotle, Nicomachean Ethics, Book II: anyone can get angry, but to do so to the right person, to the right extent, at the right time, with the right motive and in the right way is not easy.Aristotle, Nicomachean Ethics, Book II (tr. W.D. Ross) — The Internet Classics Archive, MIT ↗“any one can get angry- that is easy- or give or spend money; but to do this to the right person, to the right extent, at the right time, with the right motive, and in the right way, that is not for every one, nor is it easy”

Question: UPSC's CS (Main) 2023, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 205words · Minimalist IAS

Emotional intelligence (EQ) is the ability to perceive, understand and manage emotions in oneself and others; Daniel Goleman, who popularised it in 1995, listed self-awareness, self-control, self-motivation, empathy and social skills.

I largely agree: IQ opens doors, but EQ decides how far one goes and how well one lives.

  • Success and leadership: when the first SLV-3 launch failed, Prof. Satish Dhawan took responsibility himself; when SLV-3 succeeded in 1980, he put Kalam in front of the press. Such leaders build teams that win.

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

Q4(b) 10 marks · 150 words · answered on its own

Differentiate ‘moral intuition’ from ‘moral reasoning’ with suitable examples.

Approach · directive: “differentiate; with examples”

What it asks · Contrast moral intuition, the instant felt judgement, with moral reasoning, the deliberate weighing of principles, using examples, and show how the two relate.

It asks 3 things — answer each

  1. Define moral intuition and moral reasoning
  2. Differentiate the two with suitable examples
  3. Show how the two relate in a sound decision

Open with · Definitions: moral intuition as an instant, felt sense that something is right or wrong, arriving before any argument; moral reasoning as the conscious weighing of principles, rights and consequences.

Cover

  • A table contrasts the two on speed, source and risk.
  • Intuition: pulling a drowning child out, unease at a contractor's gift; Kahneman's System 1 and Haidt's intuitions-first finding.
  • Reasoning: a Collector allocating scarce ventilators by triage criteria; Kahneman's System 2.
  • Each can mislead: caste prejudice corrected by reasoning and Article 17; a bribe rationalised as 'speed money', checked by intuition.

Close with · Rawls's reflective equilibrium, adjusting principles and judgements until they agree: intuition to notice a wrong, reasoning to decide it.

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  • Kahneman's Nobel lecture (2002): System 1 operations are fast, automatic and effortless; System 2 operations are slower, effortful and deliberately controlled.Daniel Kahneman, 'Maps of Bounded Rationality', Nobel Prize Lecture, 8 December 2002 — nobelprize.org ↗“The operations of System 1 are fast, automatic, effort- less, associative, and difficult to control or modify. The operations of System 2 are slower, serial, effortful, and deliberately controlled; they are also rela- tively flexible and potentially rule-governed.”
  • SEP: John Rawls proposed the method of reflective equilibrium, which starts from considered judgments made in circumstances appropriate for moral deliberation.Reflective Equilibrium — Stanford Encyclopedia of Philosophy ↗“John Rawls proposed to address these concerns through the method of reflective equilibrium. We first ensure that our judgments are considered, being made in circumstances appropriate for moral deliberation.”
  • Reflective equilibrium (SEP): equilibrium is reached where principles and judgments have been revised so that they agree; in short, the method is the mutual adjustment of principles and judgments in the light of relevant argument and theory.Reflective Equilibrium — Stanford Encyclopedia of Philosophy ↗“Equilibrium is reached where principles and judgments have been revised such that they agree with each other. In short, the method of reflective equilibrium is the mutual adjustment of principles and judgments in the light of relevant argument and theory.”

Question: UPSC's CS (Main) 2023, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 195words · Minimalist IAS

Moral intuition is an instant, felt sense that something is right or wrong, arriving before any argument; moral reasoning is the conscious weighing of principles, rights and consequences to reach and justify a judgement.

AspectMoral intuitionMoral reasoning
SpeedInstant, feltSlow, deliberate

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

2021

GS Paper IV 2021 · Q4 (Section A)

2 parts · 10 marks and 150 words each X-Ray · Core #42

Q4(a) 10 marks · 150 words · answered on its own

Attitude is an important component that goes as input in the development of human being. How to build a suitable attitude needed for a public servant?

Approach · directive: “how (suggest ways to build)”

What it asks · Explain attitude as a learned input to human development, the attitude a public servant needs, and practical ways to build it.

It asks 3 things — answer each

  1. Explain attitude as an input in the development of a human being
  2. Identify the attitude a public servant needs
  3. Suggest how to build it

Open with · In social psychology an attitude is a cognition, with some attraction or aversion, that reflects how we classify and evaluate objects and events; being learned, it is an input that can be deliberately built.

Cover

  • A table sets suitable against unsuitable attitudes on the cognitive, affective and behavioural components.
  • Modelling: Bandura's Bobo doll study shows behaviour is learned by observing others, so mentors must model courtesy and integrity.
  • Exposure and dissonance: field stays confront stereotypes; Festinger's cognitive dissonance, guided by reflection, tips beliefs towards change.
  • Practice, reinforcement and self-work: case studies, appraisals that reward empathy, citizen feedback, and a guard against cynicism.

Close with · Training should finally cultivate what Article 51A(h) asks of every citizen: the scientific temper, humanism and the spirit of inquiry and reform.

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  • Britannica: in social psychology an attitude is a cognition, often with some aversion or attraction (emotional valence), reflecting the classification and evaluation of objects and events; it shows in conscious experience, verbal reports, overt behaviour and physiological indicators.Attitude (psychology) — Encyclopaedia Britannica ↗“attitude , in social psychology , a cognition , often with some degree of aversion or attraction (emotional valence), that reflects the classification and evaluation of objects and events. While attitudes logically are hypothetical constructs (i.e., they are inferred but not objectively observable), they are manifested in conscious experience, verbal reports, overt behaviour, and physiological indicators.”
  • Albert Bandura, originator of social cognitive theory, is best known for the 'Bobo doll' modelling study, which showed that children learn behaviours by observing adults.Albert Bandura — Encyclopaedia Britannica ↗“was a Canadian-born American psychologist and originator of social cognitive theory who is probably best known for his modeling study on aggression , referred to as the “Bobo doll” experiment , which demonstrated that children can learn behaviours through the observation of adults.”
  • Cognitive dissonance, developed by Leon Festinger in the 1950s, is the mental conflict when beliefs are contradicted by new information; people relieve it by rejecting or explaining away the information, or by reconciling the differences.Cognitive dissonance — Encyclopaedia Britannica ↗“cognitive dissonance , the mental conflict that occurs when beliefs or assumptions are contradicted by new information. The unease or tension that the conflict arouses in people is relieved by one of several defensive maneuvers: they reject, explain away, or avoid the new information; persuade themselves that no conflict really exists; reconcile the differences;”

Question: UPSC's CS (Main) 2021, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 205words · Minimalist IAS

In social psychology, an attitude is a cognition, with some attraction or aversion, that reflects how we classify and evaluate objects and events; it shows in what we say and do. Being learned, it is an input that shapes character and can be deliberately built.

ComponentSuitable attitudeUnsuitable attitude
Cognitive (belief)The citizen is the principalThe public is a nuisance

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

Q4(b) 10 marks · 150 words · answered on its own

In case of crisis of conscience does emotional intelligence help to overcome the same without compromising the ethical or moral stand that you are likely to follow? Critically examine.

Approach · directive: “critically examine”

What it asks · Judge whether emotional intelligence helps resolve a crisis of conscience without giving up one's moral stand: how it helps, where it falls short, and a verdict.

It asks 3 things — answer each

  1. Examine how emotional intelligence helps overcome a crisis of conscience
  2. Examine its limits: where it cannot replace the moral stand itself
  3. Give a reasoned verdict

Open with · A crisis of conscience arises when what one believes right collides with an order, a loyalty or self-interest; Goleman's emotional intelligence combines self-awareness, self-control, self-motivation, empathy and social skills.

Cover

  • A table shows how each component of emotional intelligence helps (naming fear, seeing those harmed, dissent on file) and how it can mislead.
  • Exemplar: at Champaran in 1917 Gandhi disobeyed the order in obedience to the voice of conscience, firm yet courteous; the case was withdrawn.
  • Limits: emotional intelligence is a competence, not a compass; manipulators can score high and tact can disguise compliance.
  • Verdict: values, law and a reasoned conscience supply the stand; emotional intelligence helps hold it calmly.

Close with · Tagore prayed for the strength never to disown the poor or bend one's knees before insolent might: the end emotional intelligence must serve.

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Question: UPSC's CS (Main) 2021, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 212words · Minimalist IAS

A crisis of conscience arises when what one believes right collides with an order, a loyalty or self-interest. Emotional intelligence (EI), in Daniel Goleman's account, combines self-awareness, self-control, self-motivation, empathy and social skills; the question is whether it steadies the moral stand or softens it.

EI componentHow it helpsHow it can mislead
Self-awareness, self-controlNames the fear, prevents panicCalms conscience into silence

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

Pawan is working as an officer in the State Government for the last ten years. As a part of routine transfer, he was posted to another department. He joined in a new office along with five other colleagues. The head of the office was a senior officer conversant with the functioning of the office. As a part of general inquiry, Pawan gathered that his senior officer carries the reputation of being difficult and insensitive person having his own disturbed family life. Initially, all seem to go well. However, after some time Pawan felt that the senior officer was belittling him and at times unreasonable. Whatever suggestions given or views expressed by Pawan in the meetings were summarily rejected and the senior officer would express displeasure in the presence of others. It became a pattern of boss’s style of functioning to show him in bad light highlighting his shortcomings and humiliating publically. It became apparent that though there are no serious work-related problems/shortcomings, the senior officer was always on one pretext or the other and would scold and shout at him. The continuous harassment and public criticism of Pawan resulted in loss of confidence, self-esteem and equanimity. Pawan realized that his relations with his senior officer are becoming more toxic and due to this, he felt perpetually tensed, anxious and stressed. His mind was occupied with negativity and caused him mental torture, anguish and agony. Eventually, it badly affected his personal and family life. He was no longer joyous, happy and contented even at home. Rather without any reason he would loose his temper with his wife and other family members. The family environment was no longer pleasant and congenial. His wife who was always supportive to him also became a victim of his negativity and hostile behaviour. Due to harassment and humiliation suffering by him in the office, comfort and happiness virtually vanished from his life. Thus it damaged his physical and mental health.

(a) What are the options available with Pawan to cope up with the situation? (b) What approach Pawan should adopt for bringing peace, tranquillity and congenial environment in the office and home? (c) As an outsider, what are your suggestions for both boss and subordinate to overcome this situation and for improving the work performance, mental and emotional hygiene? (d) In the above scenario, what type of training would you suggest for officers at various levels in the government offices?

Approach · directive: “what options / what approach / what suggestions / what training”

What it asks · (a) State Pawan's options; (b) suggest his approach to restore peace at work and home; (c) advise both boss and subordinate; (d) suggest training for officers at various levels.

It asks 4 things — answer each

  1. (a) State the options available to Pawan to cope with the situation
  2. (b) Suggest the approach Pawan should adopt to bring peace, tranquillity and a congenial environment in the office and at home
  3. (c) As an outsider, suggest measures for both the boss and the subordinate to overcome the situation and improve work performance and mental and emotional hygiene
  4. (d) Suggest the type of training for officers at various levels in government offices

Open with · Dignity versus hierarchy, and silent endurance versus self-respect: a superior's humiliation has travelled from office to home and health.

Cover

  • Opening: dignity at work versus hierarchy, endurance versus self-respect; humiliation travelling from office to home and health.
  • Stakeholders and issues: Pawan and his family, the troubled boss, colleagues, the department and citizens; respect, a superior's duty of care, harassment.
  • (a) Options, each with its upside and cost: endure, talk privately, document and seek support, or escalate formally; transfer is the last resort.
  • (b) Approach: emotional intelligence, assertive communication and honesty at home; Tele-MANAS (since 2022) for counselling.
  • (c) Boss: private, specific feedback and respect (Nolan leadership); subordinate: written tasks, solutions, self-care; office: mediation, grievance route, 360-degree feedback.
  • (d) Training by level in a table; WHO's data on lost working days and its manager training; iGOT Karmayogi modules for supervisors.

Close with · Calm, documented action restores Pawan's office and honesty his home; the lasting answer is training supervisors to lead people, not merely command files.

Add value (verified)

  • WHO: an estimated 12 billion working days are lost every year to depression and anxiety, costing US$ 1 trillion a year in lost productivity.Mental health at work — WHO fact sheet ↗“Globally, an estimated 12 billion working days are lost every year to depression and anxiety at a cost of US$ 1 trillion per year in lost productivity.”
  • WHO recommends manager training for mental health, so managers can recognise and respond to supervisees experiencing emotional distress.Mental health at work — WHO fact sheet ↗“To protect mental health, WHO recommends: manager training for mental health , which helps managers recognize and respond to supervisees experiencing emotional distress; builds interpersonal skills like open communication and active listening;”
  • Tele-MANAS, the National Tele Mental Health Programme, was launched on 10 October 2022 as a free 24x7 toll-free helpline (14416) offering tele-counselling.Advancing India's Mental Healthcare and Well-Being — PIB backgrounder, Budget 2026-27 series (February 2026) ↗“National Tele Mental Health Programme (Tele -MANAS) 12 • Launched on October 10, 2022, as a 24x7 toll -free helpline (14416 or 1 -800-891-4416). • Provides free tele -counseling for mental health”
  • Nolan principle of leadership: holders of public office should exhibit the principles in their own behaviour, treat others with respect and challenge poor behaviour.The Seven Principles of Public Life — Committee on Standards in Public Life, GOV.UK ↗“1.7 Leadership Holders of public office should exhibit these principles in their own behaviour and treat others with respect. They should actively promote and robustly support the principles and challenge poor behaviour wherever it occurs.”
  • iGOT Karmayogi: more than 1.48 crore users and over 4,200 courses across domain, functional and behavioural competencies (PIB, February 2026).PIB — Parliament question: iGOT Karmayogi platform (5 Feb 2026) ↗“As on date, more than 1.48 crore users have been onboarded, and the platform hosts over 4200 courses across domain, functional and behavioural competencies, with more than 7 crore course completions.”

Question: UPSC's CS (Main) 2021, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 1 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 370words · Minimalist IAS

Dignity versus hierarchy, and silent endurance versus self-respect: a superior's humiliation has travelled from Pawan's office to his home and health.

Stakeholders and issues

  • Stakeholders: Pawan and his family; the senior officer, troubled at home himself; colleagues; the department and citizens it serves.
  • Issues: dignity owed to subordinates, a superior's duty of care, and harassment that erodes health and work.

The full answer goes on to cover

  1. (a) Options available to Pawan
  2. (b) Pawan's approach for peace at office and home
  3. (c) Suggestions for both boss and subordinate
  4. (d) Training for officers at various levels

With 1 table you can reproduce in the exam.

Read the full model answer (370 words) →

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 1 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

2020

GS Paper IV 2020 · Q2 (Section A)

2 parts · 10 marks and 150 words each X-Ray · Core #42

Q2(a) 10 marks · 150 words · answered on its own

‘Hatred is destructive of a person’s wisdom and conscience that can poison a nation’s spirit.’ Do you agree with this view? Justify your answer.

Approach · directive: “do you agree; justify”

What it asks · Take a stand on whether hatred destroys a person's wisdom and conscience and can poison a nation's spirit, and justify it with reasons and examples.

It asks 3 things — answer each

  1. State whether you agree that hatred destroys a person's wisdom and conscience
  2. Justify how hatred can poison a nation's spirit, with examples
  3. Qualify the view and show how hatred is overcome

Open with · Hatred as settled hostility towards a person or group, deeper and more lasting than anger; agreement with the view, since hatred corrupts first the hater's judgement and conscience, then a nation's spirit.

Cover

  • A flowchart traces the slide: prejudice, hatred, clouded judgement, silenced conscience, collective violence.
  • Wisdom destroyed: Tagore on peoples taught to foster hatred through half-truths and untruths in history.
  • Conscience silenced and a nation poisoned: Tagore's warning against moral callousness; the killings of Partition; Tehseen Poonawalla (2018) on mobocracy.
  • The qualification: anger at injustice is not hatred; Gandhi's precept 'Hate the sin and not the sinner', rarely practised, which is why the poison of hatred spreads.
  • Remedies: action against hate speech and mob violence, education for empathy, dialogue and leaders who model restraint.

Close with · The Dhammapada's law that hatred is never appeased by hatred, only by non-hatred.

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Question: UPSC's CS (Main) 2020, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 217words · Minimalist IAS

Hatred is settled hostility towards a person or group, deeper and more lasting than anger. I agree with the view: hatred first corrupts the hater's judgement and conscience and, once shared by many, the spirit of a nation.

PrejudiceHatredClouded judgementSilenced conscienceCollective violence
  1. Prejudice
  2. Hatred
  3. Clouded judgement
  4. Silenced conscience
  5. Collective violence
  • Wisdom destroyed: hatred filters every fact through prejudice, so the hater cannot weigh evidence. Tagore warned that peoples taught 'to foster hatred' are fed 'half-truths and untruths in history'.

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

Q2(b) 10 marks · 150 words · answered on its own

What are the main components of emotional intelligence (EI)? Can they be learned? Discuss.

Approach · directive: “what; discuss”

What it asks · Set out the main components of emotional intelligence, then discuss whether, how and how far they can be learned.

It asks 2 things — answer each

  1. Identify the main components of emotional intelligence
  2. Discuss whether they can be learned, how, and the limits

Open with · Emotional intelligence defined, after Salovey and Mayer, as the ability to perceive, use, understand and manage emotions, one's own and others'; Goleman's five components.

Cover

  • A hub lays out Goleman's five components: self-awareness, self-regulation, motivation, empathy and social skill.
  • Managing oneself (self-awareness, self-regulation, motivation) and managing relationships (empathy, social skill), such as reading the fear behind a crowd's anger.
  • Learnable: Goleman grants a genetic component but finds that research and practice show emotional intelligence can be learned and rises with maturity.
  • How: the limbic system learns through motivation, extended practice and feedback, so reflection, mindfulness, role-play and mentoring beat lectures; temperament sets the starting point.

Close with · Delhi's Happiness Curriculum (2018), which teaches self-awareness, empathy and coping with stress from Nursery to Grade 8, to create confident, mindful, responsible and happy individuals and a harmonious society.

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  • Goleman: there is a genetic component to emotional intelligence and nurture plays a role too, but research and practice clearly show that it can be learned; it also increases with age.Daniel Goleman, 'What Makes a Leader?' (Harvard Business Review, reprinted 2004) — republished by the American Association for Physician Leadership ↗“Scientific inquiry strongly suggests that there is a genetic component to emotional intelligence. Psychological and developmental research indicates that nurture plays a role as well. How much of each perhaps will never be known, but research and practice clearly demonstrate that emotional intelligence can be learned. One thing is certain: Emotional intelligence increases with age.”
  • Goleman: emotional intelligence arises largely in the brain's limbic system, which learns best through motivation, extended practice and feedback, unlike the analytical learning that most training targets.Daniel Goleman, 'What Makes a Leader?' (Harvard Business Review, reprinted 2004) — republished by the American Association for Physician Leadership ↗“Emotional intelligence is born largely in the neurotransmitters of the brain’s limbic system, which governs feelings, impulses, and drives. Research indicates that the limbic system learns best through motivation, extended practice, and feedback.”
  • SCERT Delhi: the Happiness Curriculum, for Nursery to Grade 8 in Delhi government schools, was introduced in 2018; it holds that education should create confident, mindful, responsible and happy individuals who build a harmonious society.Happiness Curriculum — State Council of Educational Research and Training (SCERT), Government of NCT of Delhi ↗“Happiness Class is a program developed by the Government of NCT, Delhi for students from Nursery to Grade 8. The curriculum was introduced in 2018 by His Holiness Dalai Lama. The Curriculum is a path-breaking initiative that questions and challenges the traditional pedagogy and practice. The curriculum believes that the purpose of education is to create confident, mindful, responsible, and happy individuals who collectively build a happy and harmonious society.”
  • SCERT Delhi: the curriculum's objectives include self-awareness and mindfulness, empathy and healthy relationships, and life skills to deal with stressful and conflicting situations.Happiness Curriculum — State Council of Educational Research and Training (SCERT), Government of NCT of Delhi ↗“To develop self-awareness and mindfulness amongst learners. To inculcate skill of critical thinking & inquiry in the learners. To enable learners to communicate effectively and express themselves freely and creatively To enable learners to understand their expectations in relationships, develop empathy, and ensure healthy relationships with family, peers & teachers To enable learners to apply life skills to deal with stressful & conflicting situations around them”

Question: UPSC's CS (Main) 2020, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 217words · Minimalist IAS

Emotional intelligence (EI) is the ability to perceive, use, understand and manage emotions, one's own and others', as Salovey and Mayer described it. Daniel Goleman groups it into five components.

The main components of emotional intelligence

Self-awarenessSelf-regulationMotivationEmpathySocial skillEmotionalintelligence

Emotional intelligence: Self-awareness; Self-regulation; Motivation; Empathy; Social skill

  • Managing oneself: self-awareness is knowing one's moods, strengths and triggers; self-regulation is the pause between impulse and action; motivation is drive that does not depend on reward.
  • Managing relationships: empathy reads the feeling behind words, such as the fear behind a crowd's anger; social skill turns that reading into trust, persuasion and teamwork.

The full answer goes on to cover

  1. Can they be learned?

Read the full model answer (217 words) →

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

2019

GS Paper IV 2019 · Q5 (Section A)

2 parts · 10 marks and 150 words each X-Ray · Core #17

Q5(a) 10 marks · 150 words · answered on its own

What do you understand by probity in governance ? Based on your understanding of the term, suggest measures for ensuring probity in government.

Approach · directive: “what do you understand by; suggest”

What it asks · Explain what probity in governance means, then suggest legal, institutional and cultural measures to secure it in government.

It asks 2 things — answer each

  1. Explain what probity in governance means
  2. Suggest measures for ensuring probity in government

Open with · Probity is uprightness in public office (honesty, integrity and fairness in the use of public power and money); Kautilya's fish under water shows why probity needs systems as well as character.

Cover

  • Meaning: decisions solely in public interest with private interests declared (All India Services Conduct Rules); the chief threat is arbitrary pressure, against which T. S. R. Subramanian (2013) protects civil servants.
  • A hub of measures: strong laws, independent watchdogs, written orders, transparency by design and ethical culture.
  • Laws and watchdogs: the Lokpal and Lokayuktas Act, 2013, an independent CVC, asset declarations and codes of conduct.
  • Written orders: no functioning on verbal or oral instructions; transparency by design through e-procurement, online services and proactive disclosure.
  • Ethical culture: a code of ethics, ethics training and rewards for honest officers.

Close with · The CVC's 2019 theme, Integrity- A way of life: combating corruption is not just a matter of making laws and creating institutions, but of values lived daily.

Add value (verified)

  • Kautilya's Arthashastra: just as one cannot tell whether a fish moving under water is drinking, one cannot detect government servants taking money.Kautilya's Arthashastra, R. Shamasastry's English translation (Internet Archive) ↗“Just as fish moving under water cannot possibly be found out either as drinking or not drinking water, so government servants employed in the government work cannot be found out (while) taking money (for themselves).”
  • Rule 3(2B) of the AIS (Conduct) Rules (2014): take decisions solely in public interest, use public resources efficiently and economically, and declare private interests and resolve conflicts so as to protect the public interest.All India Services (Conduct) Rules, 1968, Rule 3 as amended (incl. DoPT notification of 6.08.2014) — copy hosted by the High Court of Tripura ↗“(iii) maintain integrity in public service; (iv) take decisions solely in public interest and use or cause to use public resources efficiently, effectively and economically; (v) declare any private interests relating to his public duties and take steps to resolve any conflicts in a way that protects the public interest;”
  • T. S. R. Subramanian (31 October 2013): civil servants cannot function on verbal or oral instructions, and must be protected against wrongful and arbitrary pressure from administrative superiors, the political executive, business and other vested interests.T. S. R. Subramanian v. Union of India, Supreme Court of India, 31 October 2013 — Indian Kanoon ↗“We are of the view that the civil servants cannot function on the basis of verbal or oral instructions, orders, suggestions, proposals, etc. and they must also be protected against wrongful and arbitrary pressure exerted by the administrative superiors, political executive, business and other vested interests.”
  • The Lokpal and Lokayuktas Act, 2013 (assent 1 January 2014) set up a Lokpal for the Union and Lokayuktas for States to inquire into corruption allegations against public functionaries.The Lokpal and Lokayuktas Act, 2013 (Gazette copy) — DoPT, Government of India ↗“An Act to provide for the establishment of a body of Lokpal for the Union and Lokayukta for States to inquire into allegations of corruption against certain public functionaries and for matters connected therewith or incidental thereto.”
  • The CVC chose 'Integrity- A way of life' as the theme of Vigilance Awareness Week 2019, noting that combating corruption is not just a matter of making laws and creating institutions.Vigilance Awareness Week to be observed from 28th October to 2nd November; theme 'Integrity- A way of life' — PIB, Ministry of Personnel, 25 October 2019 ↗““Integrity- A way of life” has been chosen as the theme for the Vigilance Awareness Week this year by the Commission. Integrity and Ethics form the foundational pillars of a nation and national development takes place when individuals and organizations are committed to integrity as a core value. Combating corruption is not just a matter of making laws and creating institutions”

Question: UPSC's CS (Main) 2019, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 226words · Minimalist IAS

Probity is uprightness in public office: honesty, integrity and fairness in using public power and money, beyond the mere absence of bribery.

Kautilya warned that, as one cannot tell whether a fish under water is drinking, officials taking money are hard to catch; so probity needs systems as well as character.

What probity in governance means

  • Purpose and process: take decisions 'solely in public interest', declare private interests (All India Services Conduct Rules) and record reasons.
  • Its chief threat: pressure from superiors, politicians and vested interests; in T. S. R. Subramanian (2013), the Supreme Court held that civil servants must be 'protected against wrongful and arbitrary pressure'.

The full answer goes on to cover

  1. Measures for ensuring probity in government

With 1 diagram you can reproduce in the exam.

Read the full model answer (226 words) →

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

Q5(b) 10 marks · 150 words · answered on its own

“Emotional Intelligence is the ability to make your emotions work for you instead of against you”. Do you agree with this view ? Discuss.

Approach · directive: “do you agree; discuss”

What it asks · Test the statement on emotional intelligence: what it captures about using emotions well, and what it leaves out.

It asks 2 things — answer each

  1. Take a position on whether emotional intelligence is the ability to make one's emotions work for, not against, oneself
  2. Discuss what the view captures and where it falls short

Open with · Emotional intelligence is the ability to recognise, understand and manage emotions, one's own and others'; the statement captures its core, but only half of it, so broadly agree.

Cover

  • A table shows anger, anxiety and empathy working against and for a person.
  • Why it holds: Goleman's five components; composure before a mob, patience with an angry complainant.
  • Aristotle's test of right anger, and the Buddha declining Akkosaka Bharadvaja's abuse: whoever does not flare up at an angry person wins a battle hard to win.
  • Where it falls short: EI is also about others' feelings, can turn manipulative without ethics, and is not suppression.

Close with · EI is a servant of values, not a substitute for them; as the Buddha put it, one lives for the good of both, one's own and the other's.

Add value (verified)

  • Aristotle, Nicomachean Ethics, Book II: anyone can get angry, but to do so with the right person, to the right extent, at the right time, with the right motive and in the right way is not for every one, nor is it easy.Aristotle, Nicomachean Ethics, Book II (W. D. Ross translation) — The Internet Classics Archive, MIT ↗“any one can get angry- that is easy- or give or spend money; but to do this to the right person, to the right extent, at the right time, with the right motive, and in the right way, that is not for every one, nor is it easy”
  • Akkosa Sutta (SN 7.2): the Buddha, insulted by Akkosaka Bharadvaja, declined the abuse and taught that whoever does not flare up at someone who is angry wins a battle hard to win, living for the good of both.Akkosa Sutta: Insult (SN 7.2), tr. Thanissaro Bhikkhu — Access to Insight ↗“Whoever doesn't flare up at someone who's angry wins a battle hard to win. You live for the good of both — your own, the other's — when, knowing the other's provoked, you mindfully grow calm.”

Question: UPSC's CS (Main) 2019, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 205words · Minimalist IAS

Emotional intelligence (EI) is the ability to recognise, understand and manage emotions, one's own and others'. I broadly agree with the statement: it captures EI's core, though only half of it.

EmotionWorking against youWorking for you
AngerOutburst, rash ordersResolve against injustice

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

2017

GS Paper IV 2017 · Q6 (Section A)

2 parts · 10 marks and 150 words each X-Ray · Core #33

Q6(a) 10 marks · 150 words · answered on its own

How will you apply emotional intelligence in administrative practices ?

Approach · directive: “how will you apply”

What it asks · Show, in practical first-person terms, how the components of emotional intelligence would improve an administrator's hearings, crisis handling, service delivery and teamwork, and where its limits lie.

It asks 3 things — answer each

  1. Define emotional intelligence
  2. Show how its components apply in administrative practice, with examples
  3. Note its limits and how it can be built

Open with · Emotional intelligence, first formulated by Peter Salovey and John Mayer in 1990, as the ability to appraise, regulate and use emotions in oneself and in others; in administration it turns correct decisions into trusted ones.

Cover

  • A table applies self-awareness, self-regulation and empathy to hearings, angry crowds and pension cases.
  • Motivation and social skill: purpose drawn from service, not postings; persuading staff and negotiating with agitating groups.
  • Leadership with emotional intelligence: when SLV-3's first launch failed, Satish Dhawan persuaded Kalam to stay and faced the press himself; after the second launch succeeded, he sent Kalam to the press.
  • Limits: it complements rules and evidence, and manipulation is its misuse; Mission Karmayogi (2020) aims to build behavioural competencies.

Close with · Aristotle's test of anger 'to the right person, in due proportion, at the right time' as the administrator's daily test.

Add value (verified)

Question: UPSC's CS (Main) 2017, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 202words · Minimalist IAS

Emotional intelligence (EI), first formulated by Peter Salovey and John Mayer in 1990, is the ability to appraise, regulate and use emotions, in oneself and in others. In administration it turns correct decisions into trusted ones.

EI componentHow I would apply it
Self-awarenessNote my bias before a hearing, so merit, not mood, decides

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

Q6(b) 10 marks · 150 words · answered on its own

Strength, peace and security are considered to be the pillars of international relations. Elucidate.

Approach · directive: “elucidate”

What it asks · Explain what strength, peace and security each mean in relations between states and how the three hold one another up, with examples.

It asks 2 things — answer each

  1. Explain strength, peace and security as pillars of international relations
  2. Show how they depend on one another, with examples

Open with · Thucydides' Melian dialogue, 'the strong do what they can and the weak suffer what they must', set against the UN Charter's first purpose, to maintain international peace and security.

Cover

  • A hub shows the three pillars: strength to deter and bargain, peace to cooperate and develop, security to protect states and people.
  • Strength through deterrence and defence; peace through non-alignment's area of peace; security widened to human security, freedom from want and from fear (UNDP, 1994).
  • Peace needs strength: after Panchsheel (1954) the Chinese border was long left to para-military forces, and the 1962 invasion dented India's image.
  • Strength needs restraint: credible minimum deterrence with no first use; force needs a just cause, chiefly self-defence or protecting people from genocide.

Close with · India's security strategy joins all three, military capability, international norms and institutions, and development that lifts citizens out of poverty: strength guided by restraint guards peace.

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  • Thucydides, History of the Peloponnesian War (tr. Richard Crawley), the Melian dialogue: right, as the world goes, is only in question between equals in power, while the strong do what they can and the weak suffer what they must.Thucydides, The History of the Peloponnesian War, tr. Richard Crawley (Project Gutenberg) ↗“since you know as well as we do that right, as the world goes, is only in question between equals in power, while the strong do what they can and the weak suffer what they must.”
  • Article 1(1) of the UN Charter states the first purpose of the United Nations as maintaining international peace and security through collective measures.Charter of the United Nations, Chapter I: Purposes and Principles, Article 1 (UN website) ↗“The Purposes of the United Nations are: To maintain international peace and security, and to that end: to take effective collective measures for the prevention and removal of threats to the peace”

Question: UPSC's CS (Main) 2017, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 3 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 217words · Minimalist IAS

Thucydides' Athenians told the Melians that 'the strong do what they can and the weak suffer what they must'. The UN Charter answers that the first purpose of the UN is to maintain international peace and security.

Strength: deter andbargainPeace: cooperateand developSecurity: protectstates and peopleInternationalrelations

International relations: Strength: deter and bargain; Peace: cooperate and develop; Security: protect states and people

  • Strength: economic, military and technological capacity; security policy uses it to prevent war (deterrence) and to limit or end it (defence).

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 3 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

2016

Anger is a harmful negative emotion. It is injurious to both personal life and work life.

  1. (a)Discuss how it leads to negative emotions and undesirable behaviours.
  2. (b)How can it be managed and controlled ?
Approach · directive: “discuss / how can”

What it asks · (a) Show how anger breeds other negative emotions and harmful behaviour; (b) explain practical ways to manage and control it.

It asks 2 things — answer each

  1. (a) Discuss how anger leads to negative emotions and undesirable behaviour
  2. (b) Explain how anger can be managed and controlled

Open with · The Bhagavad Gita (2.63): anger leads to 'clouding of judgment' and, once the intellect is destroyed, ruin; natural against threat or injustice, unmanaged anger harms the person and everyone around.

Cover

  • (a) A flowchart traces the Gita's chain (2.62-63): attachment, desire, anger, clouded judgement, ruin.
  • (a) Emotional chain: anger held in becomes resentment and hatred, anger let out brings guilt and anxiety; retaliation restarts the cycle.
  • (a) Behaviour and health: shouting, abuse, bullying, road rage and domestic violence; stress and high blood pressure.
  • (a) Personal and work life: frightened families and isolation; humiliated staff, bad news suppressed, teams fractured, citizens treated as adversaries.
  • (b) Immediate control: self-awareness of triggers (emotional intelligence), a pause before any order or reply, empathetic reframing, calm assertion.
  • (b) Lasting habits: exercise, yoga, meditation, sleep, counselling for chronic anger, and workplaces that resolve conflict early.

Close with · Aristotle: anger must never undermine reason and should be felt 'in the right way at the right times'; mastered, anger at injustice becomes steady energy for fair action.

Add value (verified)

  • Bhagavad Gita 2.62: contemplating sense objects breeds attachment, attachment breeds desire, and desire breeds anger.Bhagavad Gita 2.62, tr. Swami Mukundananda — holy-bhagavad-gita.org ↗“While contemplating on the objects of the senses, one develops attachment to them. Attachment leads to desire, and from desire arises anger.”
  • Bhagavad Gita 2.63: anger clouds judgement, bewilders memory and destroys the intellect, and one is ruined.Bhagavad Gita 2.63, tr. Swami Mukundananda — holy-bhagavad-gita.org ↗“Anger leads to clouding of judgment, which results in bewilderment of memory. When memory is bewildered, the intellect gets destroyed; and when the intellect is destroyed, one is ruined.”
  • Aristotle: anger should never reach the point at which it undermines reason.Aristotle's Ethics — Stanford Encyclopedia of Philosophy ↗“Aristotle is committed to saying that anger should never reach the point at which it undermines reason; and this means that our passion should always fall short of the extreme point at which we would lose control.”
  • Aristotle held that common passions such as anger are sometimes appropriate, and that people must learn to master them and feel them in the right way at the right times.Aristotle's Ethics — Stanford Encyclopedia of Philosophy ↗“Aristotle assumes, on the contrary, not simply that these common passions are sometimes appropriate, but that it is essential that every human being learn how to master them and experience them in the right way at the right times.”
  • Kautilya: restraint of the senses requires abandoning six enemies: lust, anger, greed, vanity, haughtiness and overjoy (Arthashastra, Book I, Ch. VI).Kautilya's Arthashastra, tr. R. Shamasastry (full text, Internet Archive) ↗“RESTRAINT of the organs of sense, on which success in study and discipline depends can be enforced by abandoning lust, anger, greed, vanity (mdna), haughtiness (mada), and overjoy (harsha).”

Question: UPSC's CS (Main) 2016, GS Paper IV — paper ↗. Approach: Minimalist IAS, checked 1 Oct 2026 (how we verify) — UPSC publishes no model answers. ·

Model answer· 220words · Minimalist IAS

"Anger leads to clouding of judgment," warns the Bhagavad Gita (2.63); once the intellect is destroyed, "one is ruined". Natural against threat or injustice, unmanaged anger harms the person and everyone around.

(a) How anger breeds negative emotions and undesirable behaviour

AttachmentDesireAngerClouded judgementRuin
  1. Attachment
  2. Desire
  3. Anger
  4. Clouded judgement
  5. Ruin
  • Emotional chain: anger held in hardens into resentment and hatred; anger let out brings guilt and anxiety; retaliation restarts the cycle.
  • Behaviour: shouting, abuse, bullying, road rage and domestic violence; stress and high blood pressure follow.
  • Personal life: outbursts frighten children and silence a spouse, leaving the angry person isolated.
  • Work life: an angry officer humiliates staff, so bad news stops reaching him; teams fracture and citizens become adversaries.

The full answer goes on to cover

  1. (b) How anger can be managed and controlled

Read the full model answer (220 words) →

Prepared by Minimalist IAS to the answer standard of Shivam Singh (mentor, 7 years) · facts checked against official sources (how we verify) · updated 1 Oct 2026. UPSC publishes no model answers: compare your structure and coverage with this, then write your own.

The Syllabus X-Ray of this syllabus line

1 of its 4 sub-topics is Core

1 Core · 0 High · 1 Steady · 2 Rare

  • Core #70Concepts of emotional intelligence · 6 questions

The X-Ray ranks all 928 sub-topics of the UPSC syllabus by what UPSC has asked since 2016. The 78 Mains Core sub-topics are behind 66% of Mains questions.

See the whole X-Ray →

Quick answers

How many UPSC Mains questions have been asked on Emotional intelligence?

7 questions in GS Paper IV from 2016 to 2026, asked in 3 of 11 years, most recently in 2023. Each is above, newest first, with the demand, an approach and a model answer.

What does the UPSC syllabus say on Emotional intelligence?

The GS Paper IV syllabus line reads, in UPSC's words: “Emotional intelligence-concepts, and their utilities and application in administration and governance.”

Where are the GS Paper IV PYQs topic-wise as a free PDF?

The GS Paper IV syllabus-wise PDF — every question since 2016 under its syllabus line, with an approach — is a free download on the Vault's downloads page (one sign-up, no cost).

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