सांस्कृतिक रूप से विविधतायुक्त कार्मिक वाले किसी कार्यालय में अंतर्वैयक्तिक विवाद को सुलझाने के लिए निम्नलिखित कार्रवाइयों में से कौन-सी सर्वाधिक उपयुक्त निदेश होगी/होंगी?
- 1.कार्मिकों को उन गतिविधियों को करने का निदेश देना, जो विविध समूहों की सांस्कृतिक पहचान (markers) हैं
- 2.नेतृत्व का एक उपयुक्त दृष्टांत स्थापित करने के लिए विवादों को समय के साथ स्वाभाविक रूप से सुलझने देना
- 3.एक-दूसरे के दृष्टिकोणों का पता लगाने के लिए कार्मिकों को प्रोत्साहित करना
नीचे दिए गए कूट का प्रयोग कर उत्तर चुनिए।
Read this question in English
Which among the following actions would constitute the most appropriate directive(s) in resolving interpersonal conflict in an office with culturally diverse personnel?
1. Direct personnel to practise activities that are the cultural markers of diverse groups
2. Allow conflicts to resolve naturally over time to set an appropriate precedent of leadership
3. Encourage personnel to seek each other’s perspectives
Select the answer using the code given below.
(a) 1 and 3 · (b) 2 only · (c) 3 only · (d) 2 and 3
उत्तर और व्याख्या · explanation in English
Answer: (c) केवल 3
Encouraging colleagues to understand each other's perspectives addresses the root of cross-cultural friction. Forcing people to practise other groups' cultural markers is coercive and can deepen resentment, and leaving conflicts alone is a failure of leadership, not a precedent.
- ✗ 1. Ordering people to adopt others' cultural practices is intrusive and can itself cause conflict; respect does not require imitation.
- ✗ 2. Letting conflicts drift allows them to fester; it signals passive, not appropriate, leadership.
- ✓ 3. Seeking each other's perspectives builds empathy and understanding across cultures — a constructive, lasting way to resolve conflict.
Remember · In conflict items, prefer actions that build mutual understanding; reject coercion and inaction.
Question and answer: UPSC's provisional GS Paper II (2026, Series A) — paper ↗ · answer key ↗. Explanation: Minimalist IAS, checked 30 Sept 2026 (how we verify). ·