Decision making & interpersonal skills: practice set 1

Match List-I with List-II and select the answer using the code given below the Lists:

Code:

Match List-I with List-II and select the answer using the code given below the Lists:

Code:

Which among the following actions would constitute the most appropriate directive(s) in resolving interpersonal conflict in an office with culturally diverse personnel?

1. 1.Direct personnel to practise activities that are the cultural markers of diverse groups
2. 2.Allow conflicts to resolve naturally over time to set an appropriate precedent of leadership
3. 3.Encourage personnel to seek each other’s perspectives

Select the answer using the code given below.

Match List-I with List-II and select the answer using the code given below the Lists:

Code:

You are required to design a ‘questionnaire’ to be filled on-location by visitors, based on the following objective while writing a report:

“To determine the feasibility of setting up a family-oriented vacation resort in the vicinity of a lake destination in the mountains”

Which of the following heads would you include in the questionnaire to make it most appropriate for your purpose?

1. 1.Size of family
2. 2.Budget
3. 3.Number of earners in the family
4. 4.Food allergies and dietary restrictions

Select the answer using the code given below.

With reference to ‘circular letters’, which of the following statements is/are correct?

1. 1.Circular letters are usually addressed to a group of people.
2. 2.Non-standard and customized content is typical of circular letters.
3. 3.Circular letters are used to intimate appraisals and increments of employees within organisations.
4. 4.Circular letters are less cost-effective than personalised and specific recipient-directed letters.

Select the answer using the code given below.